SAGE Automation, a Tetra Tech company, is Australia's leading independent industrial automation and control systems integrator and a recognised leader in the design, delivery and support of industrial and electrical control solutions.

SAGE Automation is also part of the SAGE Group which brings the best thinking to critical industrial operators across the Water, Energy, Defence, Transport, Manufacturing and Resources sectors.

Position Summary: 

The Service Delivery Lead is senior role supporting the state Service Manager to achieve strategic and operational objectives within the SAGE Service business in Victoria..

This is a permanent full-time role for an individual with appropriate engineering qualification or verifiable industrial automation experience. It is desirable that you have experience in troubleshooting using online PLC and SCADA tools across some of major platforms including Rockwell, Siemens, GE, Schneider and more.

In this role you will:

• Have an understanding of PMBOK methods and practices.
• Proven experience in Risk management and mitigation in contractual agreements on projects
• Support the business through assisting in the establishment and delivery of Service Projects (corrective maintenance, enhancements and minor works) and service contract works.
• Oversee the delivery of a portfolio of services projects and service contracts.
• Plan, organise and assign work.
• Manage and review work performance.
• Manage budgets and expenditure for their assigned works.
• Build effective customer relationships, identify new opportunities and actively participate in the sales process and development of Service Project and Service Contract bids that best position SAGE to win work.
• Deliver the contracted works by developing detailed (WBS) program of work then scheduling and assigning well-defined activities to individual resources within the service teams and / or external suppliers as required.
• Provides leadership and mentoring to project assigned or a dedicated assigned team of technicians for the delivery of the engaged works.
• Taking accountability for the service team's performance in achieving project schedule, quality, resourcing and budget targets.

Skills and Experience

• Appropriate Engineering or trade qualifications or verifiable industry experience.
• Minimum ten years proven experience within the automation industry.
• Verifiable experience working in a project environment.
• Experience in finance and cost management.
• Excellent communication and organisation skills.
• Australian driver's licence
• Must be an Australian Citizen and should be able to obtain and maintain a National Police History Check & Baseline Clearance

Join an industry leader:

SAGE Group offers you the opportunity to:

• Develop your career with ongoing learning and support.
• Gain exposure to a diverse range of projects and industry sectors.
• Achieve competitive remuneration and employee benefits.

SAGE Group is committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are an Equal Opportunity Employer that supports a diverse and inclusive workforce and would like to encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islanders.

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